Privacy policy

1. The short version

We collect only what we need to run MensaIQ: your email, your test answers and scores, optional profile photos, and basic billing status. We never see or store your card number, we don’t sell your data to anyone, and you can delete an optional profile photo from your results at any time. The rest of this page spells that out in detail.

2. What we collect

• Account details — your email address and a securely hashed version of your password (we can’t read the password itself).
• Test data — the answers you choose, your raw score, your computed score and percentile, a per-category breakdown, how long the test took, and any optional details you share when starting a test (such as gender or age range).
• Optional profile photo - a photo you capture and explicitly choose to save. We use it only to personalize your private results and account experience. We do not use it to score your test, identify you, train models, or advertise to you.
• Billing status — whether your membership is in trial, active, or canceled, and when the current period ends. Payments are processed by Stripe, our payment provider. Your card number never touches our servers and we never store it; Stripe sends us only a customer reference and subscription status.

3. How we use it

We use this data to score your tests and build your report, to keep you logged in, to manage your membership and billing status, to show an optional profile photo in your private results, to answer support requests, and to fix problems with the service. We may also use test results in aggregated, anonymized form (for example, average scores by question) to improve the difficulty calibration of our tests, never in a way that identifies you.

4. How long we keep it

We keep your account and test history for as long as you have an account, so your past reports stay available to you. If your account is inactive for an extended period we may delete it after notifying the email on file. Billing records are retained as long as tax and accounting law requires.

5. Deleting your data

You can ask us to delete your account and all associated test data at any time by emailing support@mensaiq.com from the address on your account. We’ll confirm and complete the deletion within 30 days, except for the minimal billing records we’re legally required to keep.

6. Cookies

We set an essential session cookie so you stay logged in. When advertising is enabled, we also use the TikTok Pixel to measure ad performance and conversions (for example, when someone completes a purchase after clicking a TikTok ad). That pixel may set cookies or use similar technologies.

7. Sharing — and what we never do

We never sell or rent your personal data. We share it only with the small set of providers needed to run the service — Stripe for payments, our hosting infrastructure, and TikTok (when ads and the TikTok Pixel are in use) — and with authorities if the law genuinely requires it. Each provider may only use your data to provide their service to us.

8. Contact

Questions, concerns, or a privacy request? Email support@mensaiq.com — privacy questions go to the top of the queue.